So that you can shop with us with peace of mind, all products are personally checked by our curation team for description and authenticity before upload. This is how we ensure that our quality standards are met.
Should you ever not be satisfied with the product received or have any other questions about an item, you can always contact our customer service. Simply write a message to info@cocoli.com or call us at +49 (0) 30 83798585, we are available for you from Monday to Friday from 09.00 to 12.00 and from 15.00 to 18.00.
Please note: For self-pickup, the sale is final as soon as the buyer has taken possession of the product. More on this in the General Terms and Conditions.
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